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Summary of Grand Furniture Customer Service Calls

27 TOTAL CALLS
78% SUCCESSFUL CONNECTIONS
01:49 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Grand Furniture to Ask about:

Payments and Charges:

  • “Bill payment”

Request for Information:

  • “Inquiry”
  • “Checking name of a purchase”

Cards:

  • “They debted my wife card with out her permission”

Other:

  • “Pay off amount”
  • “Collections”
  • “Late furniture”

Grand Furniture Rating Stats

1.9 out of 5 stars
based on 15 reviews
See all 19 reviews

Rating stats

  1. 9 reviews
  2. 1 review
  3. 2 reviews
  4. 2 reviews
  5. 1 review

About Grand Furniture

Top 5 Grand Furniture Services

Customer Care

Top 5 Grand Furniture Products

Protection Plan

Top 5 Dislikes about Grand Furniture

Grand brushing off my claim not taking responsibility, Accounting and billing

Summary

Grand Furniture is a large furniture store. The company was founded by Rose Stein in 1947. Its headquarters is based in Norfolk, Virginia, United States. Grand Furniture is a part of GrandBrands family which includes Ashley Homestores in Chesapeake, Virginia Beach, and Grand Furniture Outlet. Grand Furniture offers a wide selection of furniture under the following categories: Bedroom, Livingroom, Dining, Kids, and Entertainment. There is also a large stock of appliances and electronics. The company provides assistance in getting credits. All credit applications are completed online. Payments are also made online. Buyers can pick up their purchases up to US $149.99 at the Grand Furniture Distribution Center for free.

Grand Furniture reviews and complaints

Grand Furniture is ranked 224 out of 1712 in Furniture and Decor category

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Grand Furniture Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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